Voicemail is a highly feature packed, usually optional, devise allowing companies to make a professional first impression and improve communication management and productivity. For example; all incoming calls can be answered quickly and efficiently, even if there is no staff member available; detailed messages to be left for staff and accessed from the desk or remotely; customers can stay in touch with you 24 hours a day.
M2 Technology
Voicemail // Auto Attendant // Night Answering // Information On Hold // E-SMS
If you can’t answer every incoming call
If there is no one to answer your phones professionally after hours
If you don’t have a back-up for every extension
If you don’t have a professional, affordable On Hold solution
If you have switched to ISDN or have an indial number range
M2 Compact II®
Virtual
Receptionist - Automatically answer and transfer incoming calls.
As a “virtual receptionist,” the Compact II will assist your
receptionist to handle calls during peak periods.
Greet Callers
- According to the time of day and week. The Compact II can be
programmed to say “Good Morning” or “Good Afternoon.”
Take Messages
- Compact II provides up to 50 Voicemail boxes.
Options -
Provide callers with options once they arrive at your mailbox.
Callers can choose to leave a message, be forwarded to another number
(eg. mobile phone) or be returned to reception.
External
Notification - A message has arrived. The Compact II can call
staff on their mobile phone and play their Voicemail messages moments
after they arrive.
Catch all
calls - After hours, on weekends and during holidays. Customers
can leave messages for individual staff when the Compact II
automatically switches to after hours mode. Today, people expect to
be answered regardless of the time of day. Give your clients the
opportunity to ring day or night.
On Hold
Messages - Entertain and inform callers with a customised On Hold
message. Promote your company every time a client or potential
client calls
Optional
Extras include:
Professional
message services
10 On Hold Channels
Flexible message play
modes
E-SMS – send and
receive from your desktop
M2 Technology’s FCM2
Bigger, Better & Bluer The latest release in TMS is the FCM2. With new software, quicker processing and a more user-friendly approach, it’s what your business is missing.
Voicemail
Standard setup: 500 Voicemail boxes (increase to subject load)
Up to 200 messages per box
Programmable options can be announced and enabled as required
Programmable message duration
Time and date stamp for messages (3 formats)
Automatic message purge – 1 day to 3 month or never
Notification via handset, desktop, email, SMS or to your mobile
Desktop Management
Send and receive SMS from your desktop
Easy 2 step setup
Setup menu assigns IP address and extension number
Set up can be password protected
Visual display of new and archived messages
Play, rewind, pause or stop messages
Select next or previous messages
Delete current or delete all
Save messages to any directory as a standard .wav file
Forward messages to any extension or group of extensions
Auto play and archive
Display name
Use the tools TAB to
Select any of the 5 greetings
Activate and modify the option to transfer to any internal extension
Activate and modify your external notification phone number (FCM2 allows your mobile to receive your messages)
Choose external notification to be by voice or SMS
Unified Message Solution
Combine and manage your voicemail through your email
Control from one PC
Simple to install
Gain access to your voicemail anywhere you access your email
Determine how each extension has their voicemail message delivered
Send voicemail messages to one or more email addresses
Replies can come back via desktop or email (need virtual number)
Auto Attendant
The assistant you need when you cant get to the phone.
Up to 100 menus
Up to 12 single digit options per menu (press 1 for sales etc)
Direct internal subscriber access (DISA)
Direct dial to any extension
Voicemail recording
Voicemail retrieval
PIN number access to auto attendant menu
Set to play at 5 differnet time zones (day, night, lunch, public or company holidays)
Caller line identification
Dial by name (BEN = 236)
SMS Platform
Complete SMS service available on your desktop
Ready to go!
Unlimited phonebooks
Up to 1000 entries in every phone book
Import and export data based via Excel
Send to individuals, group or selected members
Send SMS now or delay to a specific date or time
Save messages to the desktop
Allow SMS notification of voicemail messages
Key information sent from auto attendant via SMS
Supervisor Software
When control and total flexibility are essential
Supervisor access to manage the system
Adjust time and date of FCM2
Adjust opening and holiday hours
Add and delete voicemail boxes
Clear voicemail messages
Reset passwords
Full reporting on SMS traffic
SMS notification text
Change the destination of auto attendant functions
Change volume levels for On Hold and auto attendant messages
Set up and view logging of the system
M2 On Hold
M2 On Hold can support your future recordings or you can self-record over the handset
Professional message on hold service
Up to 100 On Hold channels per system
Flexible message play modes
Pre – programmed sequence of messages
Timed messages can be programmed to play by date/time and or day
Audio Production
M2 Audio production and recording studio provide you with professional and qualified:
Script writers
Voice talent
Music
SUPERVISOR SOFTWARE License specific for Supervisor Access to manage the system.
Trial for 10 days: Use it - Like it - Buy it ! Adjust time, date & holiday settings Add / delete voicemail boxes & set up extension groups Monitor voicemail messages for age and number Clear specific messages Change destination of Auto Attendant actions Edit external transfer numbers View logging details Change audio volume SMS notification text Set up text for SMS information Set up text for SMS upon request feature Reporting on SMS usage
Voicemail
NEC Voice Mail solutions deliver superior performance, scalability, and reliability to enhance your telecommunications systems.
Compatibility NEC Voicemails are specifically designed to work with Samsung Telephone Systems
User Benefits · Tightly integrated with your system platforms. This customised integration speeds calls to ultimate destinations faster than traditional voice mail systems. · Employees connect directly to their voice mail to retrieve messages instead of being routed to a main voice mail greeting first. · Organize and share information with messages being captured live and archived for future reference or forwarded to another mailbox.
NEC voicemail systems are a feature-rich business communications solution that empowers employees to streamline workloads and share information. With the addition of Unified Messaging, subscribers can manage inbound and outbound calls and messages on screen from any networked PC, including faxes and e-mails, with the intuitive and easy-to-use graphical user interface. Versatile NEC messaging systems provide unique applications that are flexible as well as reliable for all your messaging needs for now and in the future. With NEC's constant development of new products and easy migration path, your company can upgrade as the need arises.
Samsung Voicemail Cards
SVMi 4
Built with the reliability and features found in larger systems, the SVMi-4E is specifically designed to function with the Samsung Officeserv 100 phone systems. With 4 ports standard, up to 50 mailboxes and a full Auto Attendant, the SVMi-4 offers the highest level of professionalism to your business, providing immediate, personalized, and unobstructed access to callers.
SVMi8e
The SVMi-8E is part of Samsung's fully integrated voice processing platform family. This "in-skin" platform offers the features and functionality of Voice Mail and Auto Attendant while focusing on immediate, personalized, and unobstructed access to callers. SVMi-8E allows your company to increase productivity by efficiently managing your busy call traffic and effectively serving your business communication needs.
SVMi16e
The SVMi-16E is an expansion of our popular SVMi line. It provides 16 ports and up to 1000 mailboxes for your Officeserv500 System. The SVMi16e provides comprehensive set of features unlike any other voice processing system in the market today. This "in-skin" system combined with the functionality of Samsung's officeserv product offers rich business systems to propel your company into the future.
SVMi2e
Built with the same reliability and features found in Samsung's larger SVMi products, the SVMi-2E is specifically designed to integrate into the Samsung DX Release 2. With up to 4 ports, up to 32 mailboxes and a full Auto Attendant, the SVMi-2E offers the highest level of professional voice processing services to small business.
Voicemail
Change audio volume
Reporting on SMS usage
