Voicemail is a highly feature packed, usually optional, devise allowing companies to make a professional first impression and improve communication management and productivity. For example; all incoming calls can be answered quickly and efficiently, even if there is no staff member available; detailed messages to be left for staff and accessed from the desk or remotely; customers can stay in touch with you 24 hours a day.
M2 Voicemail
Voicemail // Auto Attendant // Night Answering // Information On Hold // E-SMS
If you can’t answer every incoming call
If there is no one to answer your phones professionally after hours
If you don’t have a back-up for every extension
If you don’t have a professional, affordable On Hold solution
If you have switched to ISDN or have an indial number range
M2 Compact II®
Automatically answer and transfer incoming calls. CAN YOU AFFORD TO MISS A CALL? As a “virtual receptionist,” the Compact II will assist your receptionist to handle calls during peak periods.
Greet your callers according to the time of day and week. The Compact II is real time, so it can be programmed to say “Good Morning” or “Good Afternoon.”
Takes messages for your staff. Compact II provides up to 50 Voicemail boxes.
Provide callers with options once they arrive at your mailbox. Callers can choose to either leave a message, be forwarded to another number (eg. mobile phone) or be returned to reception.
External notification that a message has arrived. The Compact II can call staff on their mobile phone and play their Voicemail messages moments after they arrive.
Catch all calls after hours, on weekends and during holidays. Customers can leave messages for individual staff when the Compact II automatically switches to after hours mode. Today, people expect to be answered regardless of the time of day. Give your clients the opportunity to ring day or night.
Entertain and inform callers with a customised On Hold message. Promote your company every time a client or potential client calls.
Voicemail
NEC Voice Mail solutions deliver superior performance, scalability, and reliability to enhance your telecommunications systems.
Compatibility NEC Voicemails are specifically designed to work with Samsung Telephone Systems
User Benefits · Tightly integrated with your system platforms. This customised integration speeds calls to ultimate destinations faster than traditional voice mail systems. · Employees connect directly to their voice mail to retrieve messages instead of being routed to a main voice mail greeting first. · Organize and share information with messages being captured live and archived for future reference or forwarded to another mailbox.
NEC voicemail systems are a feature-rich business communications solution that empowers employees to streamline workloads and share information. With the addition of Unified Messaging, subscribers can manage inbound and outbound calls and messages on screen from any networked PC, including faxes and e-mails, with the intuitive and easy-to-use graphical user interface. Versatile NEC messaging systems provide unique applications that are flexible as well as reliable for all your messaging needs for now and in the future. With NEC's constant development of new products and easy migration path, your company can upgrade as the need arises.
Samsung Voicemail Cards
SVMi 4
Built with the reliability and features found in larger systems, the SVMi-4E is specifically designed to function with the Samsung Officeserv 100 phone systems. With 4 ports standard, up to 50 mailboxes and a full Auto Attendant, the SVMi-4 offers the highest level of professionalism to your business, providing immediate, personalized, and unobstructed access to callers.
SVMi8e
The SVMi-8E is part of Samsung's fully integrated voice processing platform family. This "in-skin" platform offers the features and functionality of Voice Mail and Auto Attendant while focusing on immediate, personalized, and unobstructed access to callers. SVMi-8E allows your company to increase productivity by efficiently managing your busy call traffic and effectively serving your business communication needs.
SVMi16e
The SVMi-16E is an expansion of our popular SVMi line. It provides 16 ports and up to 1000 mailboxes for your Officeserv500 System. The SVMi16e provides comprehensive set of features unlike any other voice processing system in the market today. This "in-skin" system combined with the functionality of Samsung's officeserv product offers rich business systems to propel your company into the future.
SVMi2e
Built with the same reliability and features found in Samsung's larger SVMi products, the SVMi-2E is specifically designed to integrate into the Samsung DX Release 2. With up to 4 ports, up to 32 mailboxes and a full Auto Attendant, the SVMi-2E offers the highest level of professional voice processing services to small business.
M2 FLEXICALL MANAGER
VOICEMAILUp to 999 Voicemail boxes Up to 200 messages per box Programmable message duration Automatic purge of message options: 1 day, to 3 months to never Notification via handset, desktop or externally to your mobile phone
LAN INTEGRATION AND CLIENT SOFTWARE
DESKTOP MANAGEMENT
Retrieve voicemail from your handset or desktop Listen, variable rewind, pause, stop Select next or previous message Forward a message to an extension or group Save messages to a directory on your computer for future reference Manually attach .wav file to emails Auto play • Auto archive Display name Block shared messages Choose from 10 different Icons Select which greeting message to play:
AUTO ATTENDANT Professional audio productions available Up to 100 menus Up to 12 single digit options per menu, plus timeout DISA support ( direct dial of extension number) DISA support to Voicemail recording DISA support to Voicemail retrieval Menu access code to any of the 100 menus Selective playback of menus:
SMS PLATFORM Complete SMS service now available from your desktop via the pre-configured Flexicall Manager GSM modem
Send and receive SMS messages from your desktop Store up to 1000 contact details Import & export via CSV (comma separated values) Send to an individual or a group Send SMS immediately or delay to a specific time and/or date Save text messages automatically to a directory Attach text information to any of the 100 Auto Attendant menus and SMS to your clients
ON HOLD 14 Day Free Trial upon installation Two independent On-Hold Processors Up to 100 On-Hold Channels per processor Flexible message play modes:
Pre-programmed sequence of messages
Play a manually selected message
Play timed messages
Timed messages can be programmed to play by date and/or time and/or weekday
AUDIO PRODUCTION Professional recording studio & production service
Script writing
Voice Talent
Music
SUPERVISOR SOFTWARE License specific for Supervisor Access to manage the system.
Trial for 10 days: Use it - Like it - Buy it ! Adjust time, date & holiday settings Add / delete voicemail boxes & set up extension groups Monitor voicemail messages for age and number Clear specific messages Change destination of Auto Attendant actions Edit external transfer numbers View logging details Change audio volume SMS notification text Set up text for SMS information Set up text for SMS upon request feature Reporting on SMS usage
MMC1 Digital Announcer
Turns “on hold” time into selling time. Imagine a salesperson that worked 24 hours a day, 7 days a week and talked to every person that called you. That person is M2 Audio. Imagine if you receive just 35 callers per day, that's over 10,000 times per year you can advertise your business.
Every time a caller is placed On Hold , you have an opportunity to get your waiting callers excited about your organisation with information mixed with music. After all, where would you find a more qualified audience and an audience more interested in WHAT ELSE you do? Your callers want to know what you can do for them.... so let's tell them! We all spend thousands making them ring us… M2 Audio gives you the chance to maximise this opportunity; you have their total attention at what is virtually point-of-sale. When you move to an M2 Audio system you can expect your callers to:
Ask more questions
Increase their spend
Know more about your products and services
Be impressed by the way you sound
Be happier to hold longer
Be less aware they are holding to speak to you
Features
Push button selection to change messages.
Simply plug in a CD or radio whenever you wish to by-pass the messages.
Male and Female voice artists.
Creative script writing
Professional production services
New messages via courier or email
17 minute capacity
Australian made & ACA AUSTEL approved
Manufactured in Australia in accordance with ISO 9002
Voicemail
Manually attach .wav file to emails
Auto play • Auto archive
Block shared messages
Choose from 10 different Icons
Menu access code to any of the 100 menus
Selective playback of menus: 
Attach text information to any of the 100 Auto Attendant menus and SMS to your clients
Timed messages can be programmed to play by date
Change audio volume
Reporting on SMS usage
