What is Voicemail? Voicemail (or voice mail, voice-mail, vmail or VMS, messagebank) is a centralized system of managing telephone messages for a large group of people. The term is also used more broadly, to denote any system of conveying voice message, including the answering machine.

What does Voicemail offer me?

In its simplest form it has only the functions of an answering machine, using a standard telephone handset for the user interface, but it can use a centralized, computerized system rather than equipment at the individual telephone. Voicemail systems can be much more sophisticated than answering machines in that they can:

• answer many phones at the same time
• store incoming voice messages in personalized mailboxes associated with the user’s phone number
• enable users to forward received messages to another voice mailbox
• send messages to one or more other user voice mailboxes
• add a voice introduction to a forwarded message
• store voice messages for future delivery
• make calls to a telephone or paging service to notify the user a message has arrived in his/her mailbox
• transfer callers to another phone number for personal assistance
• play different message greetings to different callers.

Optus Voicemail

Telstra Messagebank