Managing your resources to ensure the success of your business is vital.
Your phone system is a key resource and one that needs to be controlled.
This can be done simply and effectively, Samsung iDCS software puts
you in control over every aspect of your phone system.

The Samsung iDCS range systems provide a comprehensive variety of
management data, including cost reports and full details of inbound and
outbound calls. Systems can be programmed to restrict certain types of
calls (eg premium rate, mobile or international numbers), helping to
eliminate unauthorised telephone use and minimising bills. Reports on
telephone usage can be generated which can be used to monitor your
system and fine-tune the way it is used by staff. A well-configured phone
system will streamline communications and reduce overall costs.

The iDCS allows you easy management of your telephone resources
using its windows based administration application. No longer do you
have to call your telephone hardware provider to make simple every day
changes to your telephone system.

Using the optional remote access functionality, systems may be remotely
programmed, upgraded and diagnosed via modem to ensure that your
system is in optimum condition at all times, without the need for an
engineer to visit your office. Remote diagnostics and management
guarantees you the best back up support no matter where your
organisation is located.

The Samsung i DCS's Least Cost Routing feature provides your business with an automatic mechanism for saving money on your communication costs. LCR automatically selects the appropriate outside line for the number dialled by any of your staff members. The comprehensive iDCS least cost routing functionality can choose from up to sixteen different call providers to ensure the cheapest route is chosen for each call your staff makes.