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Relocating your Internet Connection
Many businesses
these days rely on the Internet almost as much as their phones – some maybe
more. There is nothing worse than managing a smooth transition into your new
office with phone lines and phone system in place only to find the Internet is
down. As with the rest of your communications infrastructure, this may also be
the time to re-evaluate your Internet service and Internet Service Provider,
especially if you are considering moving to a Voice over IP ( VoIP) solution.
Can I
relocate my existing Internet service?
This is a good question and
one which you should ask as early as possible. The answer of course depends on
the type of technology you are using to access the Internet (dial up, ADSL,
Fibre etc) and the location of your new building. With Internet becoming such a
critical business tool, many forward thinking managers are consulting their Internet
Service Providers about possible office locations before committing to a new
lease. If (like most people reading this article) you have not been given that
luxury then you will need to contact your Internet Service Provider to
determine what (if any) access is available.
How much notice do I need to
provide?
This will depend entirely on the type of Internet
access you require and your Internet Service Provider. DSL based services
(ADSL, SHDSL, ADSL2+ etc) require a standard analogue (PSTN) phone line. Some
Internet Service Providers will take care of this for you but most will require
you to provide them with the phone number of an existing active service.
Remember that the lead time provided to you by your Internet Service Provider
assumes that there is an active analogue (PSTN) service in place, therefore the
true lead time is the Internet Service Provider lead time PLUS the lead time
for the relocation or installation of the phone lines.
More information
- Relocating the phone lines
- Relocating the Internet connection
- Relocating the PABX or phone system
- Common mistakes
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