| | Samsung iDCS
Experience the power of performance |
System Features
Account Codes
Automatic Call Distribution (ACD)
ACD statistics functionality via PC/wallboard
All Call Voice Page
Attention Tone
Authorisation Codes
Auto Attendant
Automatic Call Distribution
Automatic Hold
Background Music
Call Barring
Call Centre software
Call Forwarding incl external
Call Hold (System & Exclusive)
Call Park and Page
Call Pickup
Call Waiting/Camp On
Chain Dialing
Class of Service
CLI (Calling Line Identification)
Computer Telephony Integration ( CTI) TAPI
Conference
Add On (5 parties)
Unsupervised
Data Security
DECT Integrated Cordless
Dial by name
Direct Dial In (DDI)
Direct Inward System Access (DISA)
Direct Station Selection (DSS)
Direct Trunk Selection
Directory of names and numbers
Distinctive Ringing
Door Lock Release (Programmable)
Door Phones
Door Phone Night Ring
Executive Barge-In (Override)
Executive/Secretary Pooling
External Music Interfaces
External Page Interfaces
External Transfer
Flexible Numbering
Headset working
High speed internet access
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Hot Desking
Hot Line
Hotel Software
In Group/Out of Group
Incoming Call Distribution
ISDN -Basic Rate
ISDN - Primary Rate
Lan Connection
Least Cost Routing
Live System Programming
Meet Me Page and Answer
Message Waiting Indications
Microphone On/Off Per Station
Music On Hold-Flexible
Networking - inter-office (Q-SIG)
Night Service
Automatic
Manual
Number to name translation
Operator Group
Orbit Parking
Overflow
Operator
Station Group
Paging
PC based operator solutions
Power Failure Transfer
Programmable keys
Programmable timers
Remote Programming and Diagnostics
Speed Dial Numbers
Speed Dial By Directory
So Bus working
Station Hunt Groups
System Alarms
System Directory
Station Message Detail Recording (SMDR)
Toll Restriction (Call Barring)
Trunk Groups
Virtual extensions
Voice over IP (integrated)
Voice Mail IntegrationB
Walking Class of Service
Windows based programming
(System Administrator)
| Station Features
Appointment Reminder
Background Music
Busy Station Callback
Busy Station Indications (BLF)
Call Forwarding
Call Pickup
Context Sensitive Keys
Dial By Name
Direct Station Selection (DSS)
DND Override
Do Not Disturb
Door Lock Release
Exclusive Hold
Group Listening
Handsfree operation
Headset Operation
Hearing Aid Compatible
Message Waiting Light
Off-Hook Ringing
Off-Hook Voice Announce
Programmable Keys
Redial - Last /Saved Number
Ring Modes (3)
Station Lock
Tri-Coloured LED's
Volume Settings
Wall-Mountable Keysets
Display Features
ACD Supervisor display
Called Group name
Caller ID Information
Calling party Name or number
Date & Time
Enhanced Station Programming
Indial Number & name
Menu operation
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| Please note that not all features are available on all systems. Some features may require optional hardware or software. |
Samsung iDCS System Capacity |
| | DCS12/DCS12i | DCS24 | iDCS100B | iDCS500M | iDCS500L | | PSTN Analogue Lines (max) | 4 (DCS 12) | 2 min - 8 max | 36 (max) | 72 | 208 | | ISDN Basic Rate Digital Lines (eqiv. channels) | 2 (4 channels) -
DCS 12i
| 4 (8 channels) | 16 (32 channels) | 72 (96 channels) | 208 | | ISDN Primary Rate Digital Lines (equiv channels) | - | - | 1 (30 channels) | 3 (90 channels) | 9 (270 channels) | | Total Extensions | 8 | 16 | 48 | 120 | 360 | | Digital Stations | 4 | 12 | 48 | 120 | 360 | | Analogue Stations | 4 | 4 | 48 | 120 | 360 | | Data Extensions (ISDN 128kbits) | 1 | 4 | 12 | 32 | 64 | | Music Sources | 1 external or 1
internal or tone
| 1 external or 1
internal, AA
or Tone
| 1 internal/
2 external, AA
| 1 internal/
2 external, AA
| 1 internal/
6 external, A
| | DECT Basestations | - | - | 3 | 8 | 24 | | DECT Handsets | - | - | 24 | 48 | 192 | | CTI | 1st Party TAPI
(DCS12i only)
| TAPI | Network
TAPI
| Network
TAPI
| Network
TAPI
| | Digital Voicemail | No | Yes | Yes | Yes | Yes | | Direct Indial numbers | 20 numbers | 50 numbers | 500 numbers | 400 numbers | 999 numbers | | Calling Line Identification (CLI) | ISDN | PSTN/ISDN | PSTN/ISDN | PSTN/ISDN | PSTN/ISDN | | Trunk Groups | 2 | 4 | 11 | 11 | 50 | | Station Groups | 4 | 10 | 20 | 30 | 50 | | ACD Groups | 0 | 3 | 10 | 10 | 20 | | Pick up Groups | 4 | 8 | 20 | 99 | 99 | | Account Codes | 100 | 200 | 500 | 500 | 999 | | Authorisation Codes | 10 | 30 | 250 | 250 | 500 | | CLIP numbers (translation table) | 100 (DCS 12i) | 200 | 350 | 400 | 1500 | | CLIP Review blocks | 100 (DCS 12i)B | 340 | 1000 | 1000 | 1500 | | Auto Attendant | No | 4 channels | 4 channels | 8 channels | 8 channels | | Least Cost Routing | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
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