How does the network
integrate with our telephone systems and the telecommunications network?
You
may currently have all your computers networked (i.e. all connected by network cables
to a main server). This is the most common way to share information within the
office, central storage and greater access – and your phone can become just
like your computer in that respect. Telephone systems can be linked to a central
storage point for back up and voice mail handling, allowing you freedom with an
array of options within the phone handset. By integrating your
telecommunications system with your It system, you can handle your calls as
easily as you handle emails.
It’s
actually very simple - you can connect your network cable to a telephone as you
would one of your computers, and it uses
the internet signal to make and receive calls.
What is VoIP?
VoIP stands for Voice over Internet Protocol. Basically,
it allows your voice calls to be connected through your network cables. This
process allows you to utilise both data and voice through the same network
connection.
Compared to PSTN (what’s most
commonly the current or standard line service), VoIP is cheaper and reliable,
and is a feature-rich alternative to conventional phone systems. There are
phone solutions available that incorporate the latest technology such as VoIP
into a platform which can dramatically reduce expenses while working in tandem
with your existing network.
- Softphones
- State of the art handsets and accessories
- Teleconferencing
- Multi-vendor compatibility
- Outbound/Inbound call recording
VOIP systems
are based on software and as such bring offer the advantage of unique
flexibility and utility of purpose. Any handset connected within the network
involving VoIP (regardless of distance or physical location) is able to
communicate completely free of charge and becomes another extension to the PBX.
Remote branches of your business worldwide are able to communicate over the
internet without incurring charges or tolls by bypassing the third party
telephone providers. The overall solution hardware is extremely inexpensive
because there is no propriety equipment required on most VOIP servers.
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