Integration of IT and telephony

What is VoIP?

VoIP stands for Voice over Internet Protocol. Basically, it allows your voice calls to be connected through your network cables. This process allows you to utilise both data and voice through the same network connection.
Compared to PSTN (what’s most commonly the current or standard line service), VoIP is cheaper and reliable, and is a feature-rich alternative to conventional phone systems. There are phone solutions available that incorporate the latest technology such as VoIP into a platform which can dramatically reduce expenses while working in tandem with your existing network.

Some of the benefits of VoIP technology include:

VOIP systems are based on software and as such bring offer the advantage of unique flexibility and utility of purpose. Any handset connected within the network involving VoIP (regardless of distance or physical location) is able to communicate completely free of charge and becomes another extension to the PBX. Remote branches of your business worldwide are able to communicate over the internet without incurring charges or tolls by bypassing the third party telephone providers. The overall solution hardware is extremely inexpensive because there is no propriety equipment required on most VOIP servers.

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