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Engin Print E-mail
Imageengin is the leading Australian broadband telephone company that has committed itself to providing new VoIP (Voice over Internet Protocol) technology. Traditionally, VoIP technology has only been used by large corporations that can afford to invest in this cost saving technology. engin now brings this same technology directly to the consumer household.

engin allows any broadband user to make and receive calls using their existing telephone at a very low price. The service is simple to use and comes with a wide range of included features allowing the user to actively control their own calls.

engin is an Australian communications carrier who provides new and innovative broadband telephony services.

Features

Telephone features are features that you can activate by using the keypad on your telephone. For instructions on how to use your telephone features please refer to the engin Features User Guide. Telephone Features can only be used with the following engin products: engin Voice Box and the engin Voice Box Series 2.

Voice Mail
When you are unable to answer a call, engin Mail will take a message for you. Record your own greeting to personalise your service.

V-mail
Be the first in Australia to experience this unique Voicemail service. Receive an electronic voicemail notification through your email. To retrieve messages, either dial in to your engin Mail account or listen to the sound attachment on your V-mail.

Turbo Dialling
When making a call, you can speed up the time taken to dial a phone number.

Caller ID
When making a call, your phone number will be displayed to the person you are dialling provided they have access to Call Line ID.

Block Caller ID
When making a call, your phone number is sent to the phone of the person you are dialling. You can control sending your phone number by either blocking your number for all calls or by blocking your number on a call by call basis.

Call Waiting
While you are on a call, the call waiting tone (one beep every ten seconds) will advise you of an incoming call waiting to be answered.

Call Return
If your telephone has stopped ringing before you have been able to answer it, or if you wish to call the last person you were speaking with, Call Return allows you to automatically dial the last callers' number providing their number has not been blocked from being sent.

Call Line ID
Provided your telephone has a Call line ID display screen, you can identify the number of the person who is calling you before you answer your phone. You will be able to see all calling parties telephone numbers unless they have blocked their number from being sent.

Three-Way Calling
While engaging in an active call, you can originate a call to a third party and have a three-way, conference style, conversation.

Speed Dial
engin allows you to store up to eight phone numbers for Speed Dialling at the press of two buttons. Make life easy by presetting emergency numbers and frequently dialled numbers.

Block Last Call
If you do not wish for your last caller to be able to ring your telephone again, you can block the caller's number providing they have not activated caller ID blocking.

Block Anonymous Calls
If you do not wish to speak to a caller whose Caller ID information is not available, you can block your phone from these Anonymous callers.

Do Not Disturb
If you do not wish to be disturbed, however require your phone to continue charging on the phone base, Do Not Disturb either gives callers a busy tone or diverts to your voice mail box (if your voice mail is active)

Call Forwarding Features
Call Forwarding Features are features that either forward or restrict your incoming calls. Call Forwarding Features are activated though the engin self care website. For details on the location and instructions of the Call Forwarding Features please refer to the engin Features User Guide.

Call Forwarding Unconditional
This service is used to forward all incoming calls to a specific phone number.

Call Forward No Answer
This service is used to forward your incoming calls to a specific phone number when your line has no answer.

Call Forward Busy No Answer
This service is used to forward your incoming calls to a specific phone number when your line is busy and/or has no answer.

Address Screening
This service is used to restrict incoming calls from specific phone numbers that you pre-select.

Address Screening with Redirect
This service is used to redirect incoming calls from specific phone numbers that you pre-select.

Direct Group Dialling
This service is used to forward your incoming calls to multiple phone numbers in sequential order.

Time of Day Routing
This service is used to re-direct incoming calls to a selected phone number based on the day, date, and time of a call.

Time of Day Screening
This service is used to restrict incoming calls based on the day, date, and time of a call.
 

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